How do I start remote assistance?

Tap “UNI-Cloud’ under Settings in the UNI-Connect menu. Here you are able to see if you are connected with the UNI-Cloud. When you are connected, a green check will be presented as well as a green button to start remote assistance. With remote assistance, it’s possible to give you the support you need. Straight from our headquarters to your device.

With an active UNI-Cloud & Support subscription, you can be on the phone with the UNI-Support team while you are out in the field. With remote support, it is possible for us to give you a faster service into solving your problem. We will get you back on track and make sure you can continue working!

Want to know more about surveying with the UNI-GR2 as part of the UNI-Complete package? Click here

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